Work Description: Install new garage door
Comments: Great service and price – highly recommended.
The job was to replace 10 year old 16’ x 7’ garage. Susan arranged estimate appointment within hours from initial call. Nathan called 45 min before arrival to make sure I’ll be available and gave me professional estimate with listed items to be completed on the proposal. Price given was lowest of the 3 companies I contacted and the quote was what you actually pay, including taxes. Called 3 days before specific day I wanted the work done - Susan called back same night with confirmation for the time & date requested.
I was impressed she was able to find my estimate while on the phone and discuss Nathan's comments including additional items like repositioning of opener.
Contractor, “Reliable Overhead Doors” had the list – no need to explain the job again. Appointment was 9-10, he called at 10:30 asking for directions, arrived at 11:15 am. Little late for scheduled 10 am, but made it up doing the job quicker than expected. Nathan’s estimate was 3-4 hours. The contractor said it will take them 2-3. They were done replacing doors in 2 hours flat. To my semi trained eye job was done very professionally, area was reasonably cleaned after work (they did not sweep the floor and pick up few nuts and bolts cut form old doors). Overall I was very satisfied with the work done, impressed with good follow up from the main office and loved the price.